DueKnot is a bill tracker made by SycloneFX, LLC ("we", "us"). These terms cover the DueKnot app on iPhone, iPad, and Mac, and the dueknot.com website. By using either, you agree to them. If you don't, please don't use the app or the site.
We've kept this short and in plain English. If something here is unclear, email support@syclonefx.com and we'll explain.
The short version
- DueKnot helps you remember bills. It doesn't pay them, and it isn't financial advice.
- Paying your bills on time is your responsibility. Reminders are a help, not a guarantee.
- Your bills stay on your devices and in your own iCloud. We never have a copy, so backing them up is in your hands.
- DueKnot Pro is a one-time purchase made through the App Store, and Apple handles payment and refunds.
- The app and site are provided as they are, and our liability to you is limited as far as the law allows.
The app
Your license
When you download DueKnot from the App Store, Apple's Licensed Application End User License Agreement applies. It gives you a personal, non-transferable license to use the app on Apple devices you own or control. These terms add to that agreement. If the two disagree, Apple's agreement wins for anything about the App Store, and these terms win for everything else.
What DueKnot is, and isn't
DueKnot keeps a list of the bills you enter, works out when each one is next due, and reminds you. That's all it does.
It does not connect to your bank, card, or any billing company. It doesn't move money, make payments, or know whether a bill was really paid. When you mark a bill paid in DueKnot, you're recording that for yourself, nothing more.
Nothing in DueKnot is financial, tax, or legal advice. The amounts, due dates, and schedules it shows come from what you entered, and it's up to you to check them against the real bill.
Paying your bills is on you
DueKnot is a memory aid. You remain responsible for paying every bill in full and on time, whether or not DueKnot reminded you. We're not responsible for late fees, interest, penalties, service interruptions, credit effects, or any other cost that follows from a missed, late, or wrong payment, even if DueKnot showed a wrong date, failed to remind you, or wasn't working.
Reminders are best-effort
Bill reminders are scheduled on your device as local notifications. Whether a reminder reaches you depends on things outside the app: notification permission, Focus modes and Do Not Disturb, Low Power Mode, device storage, iOS and macOS behavior, and whether the device is on. A reminder can arrive late or not at all. Please don't rely on DueKnot as your only safeguard for a payment that matters.
Your data and iCloud
Everything you enter is stored on your device. If iCloud is turned on, it also syncs through your own private iCloud database, which belongs to your Apple Account and is covered by Apple's terms. We never hold a copy, so:
- we can't recover your bills if you delete the app from every device, turn off iCloud, lose your devices, or lose access to your Apple Account;
- sync depends on Apple's iCloud being available and on your device's settings. We don't control it and can't fix it when it's down;
- backups are yours to keep. Your device backup, through iCloud or your Mac, is the way to keep DueKnot's data safe.
How your information is handled is described in the privacy policy.
Sharing bills with other people
If you have DueKnot Pro, you can share a list of bills with people you invite through iCloud sharing. If you share a list:
- you choose who's invited and whether they can make changes, and you're responsible for those choices;
- everyone on the list can see its bills, amounts, due dates, reminders, and payment history, and the name each person chose to show;
- Apple's iCloud terms govern the sharing itself. We never see the shared bills and can't add, remove, or restore anyone's access.
If you were invited to someone's list, that person can stop sharing at any time, and the shared bills then leave your devices. Don't share a list with anyone you wouldn't want to see everything on it.
DueKnot Pro
DueKnot Pro is a one-time purchase that unlocks the premium features. It is not a subscription and nothing renews.
- Apple handles the purchase. You buy Pro through the App Store, and Apple's payment terms apply. We never see your payment details.
- Refunds go through Apple. We can't issue refunds ourselves. To request one, use reportaproblem.apple.com or your App Store purchase history.
- Pro follows your Apple Account. It's unlocked on every device signed in with the Apple Account that bought it. If a device doesn't show Pro, use Restore Purchases in the app's settings. Pro isn't shared through Family Sharing.
- The free version stays useful. We may change what's free and what's Pro in future versions, but we won't take away a Pro feature you've paid for, and we never hide or delete your bills because you haven't paid.
Prices can change and may differ by country. The price you see in the App Store at the moment you buy is the one that applies.
Using DueKnot properly
Please don't:
- copy, modify, reverse engineer, or redistribute the app, except where the law allows it or we've said so in writing;
- use DueKnot to do anything unlawful, or to store information you have no right to hold;
- try to interfere with DueKnot, iCloud, or the App Store, or with other people's use of them.
Changes to the app
We can update, change, or stop any part of DueKnot at any time, including free features, without notice. We'll try to say so in the App Store release notes. If we ever discontinue DueKnot, your bills stay on your devices and in your iCloud, because they were never on ours.
This website
dueknot.com is here to tell you about DueKnot and to help you if you have a problem. You're welcome to read it, link to it, and quote short passages from it with credit. The text, images, and design are ours (or used under license) and may not be copied wholesale or used to pass off another product as DueKnot.
If you contact us by email, keep it to support, feedback, and questions about DueKnot. Don't use it to send spam, abuse, or anything unlawful. We may not answer messages that aren't about DueKnot.
The site may link to other sites, such as Apple's. We don't control them and aren't responsible for what's on them.
No warranty
DueKnot and dueknot.com are provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, and uninterrupted or error-free operation. We don't promise that DueKnot's dates, amounts, or reminders are correct, or that it will meet your needs.
Limits on our liability
To the fullest extent the law allows, SycloneFX, LLC and its members and contractors are not liable to you for any indirect, incidental, special, or consequential loss, or for any loss of data, lost savings, late fees, interest, penalties, or damage to your credit, arising from your use of, or inability to use, DueKnot or dueknot.com, however it's caused.
If we're found liable to you for anything connected to DueKnot, our total liability is limited to the amount you paid us for DueKnot in the twelve months before the claim, or US$10, whichever is greater.
Some places don't allow some of these limits. Where that's the case, these limits apply only as far as the law permits, and nothing in these terms takes away rights you have as a consumer that can't be waived.
Ending things
You can stop using DueKnot whenever you like by deleting the app. We may stop supporting the app or the site, or refuse service to someone who breaks these terms. The sections on paying your bills, no warranty, and limits on our liability keep applying after that.
Changes to these terms
If these terms change, we'll update the date at the top of this page. For a change that matters, we'll also mention it in the App Store release notes for the version it applies to. Continuing to use DueKnot after a change means you accept the new terms.
Governing law
These terms are governed by the laws of the State of Florida, United States, without regard to its conflict of laws rules. Any dispute that can't be worked out by email will be handled in the courts of Florida. If you live somewhere whose law gives you the right to bring a claim locally, that right isn't affected.
Contact
Questions about these terms? Email support@syclonefx.com.
SycloneFX, LLC